Shipping & delivery
Shipping & in-store pickup
Trekbikes.com offers three convenient delivery options: In-store Pickup, Retailer home delivery and direct-to-home shipping.
In-store Pickup:
Available for both new bikes and accessories.
If it’s in stock at your selected retailer, it may be ready as early as today. You will receive confirmation from the selected retailer when the order is ready.
If it is not in stock at your selected retailer it will be shipped to your selected retailer. Once a shipped bike order arrives, please allow time for the retailer to assemble your bike. There are no charges for bike assembly. Your selected retailer will contact you when your order is ready for pickup!
When you pick up your order, please provide the following:
1. A copy of your order or shipment confirmation
2. Credit card used in the transaction
3. Photo ID
Orders will be held for 14 business days after arrival. If you cannot collect your order within this time, please make arrangements with your selected retailer.
Find a Trek Retailer
Trekbikes.com offers three convenient delivery options: In-store Pickup, Retailer home delivery and direct-to-home shipping.
In-store Pickup:
Available for both new bikes and accessories.
If it’s in stock at your selected retailer, it may be ready as early as today. You will receive confirmation from the selected retailer when the order is ready.
If it is not in stock at your selected retailer it will be shipped to your selected retailer. Once a shipped bike order arrives, please allow time for the retailer to assemble your bike. There are no charges for bike assembly. Your selected retailer will contact you when your order is ready for pickup!
When you pick up your order, please provide the following:
1. A copy of your order or shipment confirmation
2. Credit card used in the transaction
3. Photo ID
Orders will be held for 14 business days after arrival. If you cannot collect your order within this time, please make arrangements with your selected retailer.
Find a Trek Retailer